Refund Policy
Returns
Our policy lasts 20 days. If 20 days have gone by since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We do not accept returns for refund or exchange, at the exception of items damaged in transit. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at info@glowrecharge.com with pictures of the damaged items. Upon the receipt of the damaged item, we will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.
Lost or Stolen Packages
Glow Recharge is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Glow Recharge will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item, email us at ino@glowrecharge.com
Shipping
To return your product, you should mail your product to: 8445 Youree Drive, Shreveport, LA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 20 days. If 20 days have gone by since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We do not accept returns for refund or exchange, at the exception of items damaged in transit. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at info@glowrecharge.com with pictures of the damaged items. Upon the receipt of the damaged item, we will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.
Lost or Stolen Packages
Glow Recharge is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Glow Recharge will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item, email us at ino@glowrecharge.com
Shipping
To return your product, you should mail your product to: 8445 Youree Drive, Shreveport, LA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.